troubleshooting

Tips


 * Troubleshooting steps** that may help to resolve issues with **SMART Board™ 800 series** interactive whiteboard using WC6 Wireless Bluetooth module.

Step 1 : connect the SMART Board™ 800 series via direct USB and upgrade the firmware to ensure the firmware is 1.3.3.0 or higher (1.3.5.2 recommended)

Step 2: Click on SMART Board tools > control panel > About this software and support > tools > diagnostic > View > SBX800 / SBID8070i > Registers > Get values "Make sure all the four cameras return the values successfully"

Step 3 : SMART Board tools > control panel > Connection wizard > Select SMART Board 800 series > check the "image is filled up on the smart board" > Hit Calibrate

Step 4: Complete the calibration > Orientation will launch automatically > complete orientation

Step 5: Disconnect the USB from the bottom of the pen tray and press and hold the WC8 connect button until the green light starts flashing (Ensure that the WC8 USB dongle is inserted in the computer)

Flow chart on how to troubleshoot 800 series board - [|156537-flowchartsb800readylightv29dec10.pdf] Slate - [|slate.notebook]